MYDIALYSIS TECHNOLOGIES SDN BHD DATA PROTECTION PRIVACY NOTICE

MyDialysis Technologies Sdn Bhd respects your concerns about privacy and values the relationship we have with you. This Privacy Notice describes the types of personal information we collect online at the following applications and websites:

+ Google PlayStore: MyDialysis Mobile App
+ Apple App Store: MyDialysis Mobile App

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

Types of Information We Collect

For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include NRIC, name, staff ID, telephone number, and email address.

Information you provide

You do not have to register for a service or program to receive much of the information available through our websites. However, some of our content is available only to be registered or identified users and will require you to provide specific information about yourself to access this information or service. We collect Personal Data that you provide on our Sites. This could include:

Contact Information such as your NRIC, staff ID, telephone number, and email address; and Other information you may provide (for example, when you complete our Online Form or provide information in a free text field.

Personal data you share during other interactions with MyDialysis

You may contact us to ask questions, discuss your concerns, or report issues regarding our products or services. If you communicate with or request information from us, you may be prompted to provide your contact information as well as Personal Data that is relevant to your request.

Information that may be collected automatically

When you use our Site, we also may collect certain usage and device information automatically as described below.

IP address

We may record the Internet Protocol ("IP") address of your computer or other electronic device when you visit our Site. An IP address identifies the electronic device you use to access our Site. Your IP address allows us to maintain communication with your computer as you navigate our Site and to customize content. This information is also used to identify account-level data such as company name.

Cookies and other tracking technologies

We also collect information about your use of our Site through tracking technologies such as cookies. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How We Use Your Information

We will use the information we obtain through the Site as needed to fulfill our contractual obligation to provide you with the products and services you request. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Claims processing, adjudication, payment, audit, and reporting;
Our internal record keeping;
Respond to and communicate with you about your inquiries and requests and provide information you request; and Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products or services.)
In addition, we may disclose information about you

if we are required to do so by law or legal process;
to law enforcement authorities or other government officials based on a lawful disclosure request; or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer.

Data retention

To the extent required by applicable law, we will retain your personal information for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law.

Site analytics and improvement

We use information collected online through cookies and other automated means to

customize our users’ visits to our Site; deliver content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site; and manage our business. We also use this information to help diagnose technical and service problems, administer our Site; identify users of our Site, and gather demographic information about our users.

Information We Share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Affiliates, vendors and suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to MyDialysis. We will not authorize these parties to use your Personal Data for any purpose that is not related to MyDialysis and its related affiliate’s business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtained in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.

Changes to Our Privacy Notice

We will only use Personal Data in the manner described in this Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, this Privacy Notice may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the Notice when it was most recently updated.

Contact Information

MyDialysis welcomes your comments regarding this Statement of Privacy. If you believe that we has not adhered to this Statement, please write to us at email: info@mydialysis.com.my